Classes
Annual and monthly memberships cannot be shared by anyone else.
5, 10 and 25 class packages are valid for 3 months. Class passes are only available for the use of one person. They are non refundable and non transferable.If your series has expired, you may re-activate any remaining unused classes from that series with a payment of £10 for 4 additional weeks commencing at the time of payment.
An expired package can only be reactivated within 6 months of the purchase date.
You may leave within the first 15 minutes of class and use that class at another time. Credit will only be issued if you notify reception before leaving.
Retail
Returned merchandise, excluding yoga mats or opened products/packaging, will be exchanged for store credit for items returned within 14 days with a receipt.
Our Cancellation Policy
When booking a course or workshop, please be advised we will only offer a full refund when cancelling more than 3 weeks before the beginning of the event (minus a 10% administration charge). If you cancel a course or workshop with less than 3 weeks notice, no refunds will be offered. In the case of a course or workshop being cancelled by us, you will receive a full refund, or the option of being transferred to another workshop or course of equal value. No refunds will be offered the day before or the same day of any course or workshop.
For all treatments and private instruction we have a strict 24 hour cancellation policy. If you do not show up, cancel(by phone) or change your appointment within 24 hours, you will be charged the full fee.
Discounts
We offer a variety of discounts for our clients which include:
Seniors (OAPs), full time students and unemployed who can show valid proof of identification will be offered 15% on Class Passes. No discounts on Community Classes, Children’s Classes or Unlimited Contracts are available.
Our Website
When using our website, you agree to:
1.Seek our written permission if you would like to link to our website or copy our content in any way, shape or form. By supplying us with material via digital or hardcopy, you allow us unlimited, royalty free use of its content.
2.Thoroughly read and comply with our Terms and Conditions set out within. Anyone infringing on the aforementioned terms could be excluded from the use of our website.